web-checkin

Web check-in with Neos reservation

Read privacy information
Dove trovo il codice PNR?
I agree to the processing of my personal data by NEOS SPA, for the sending of promotional and marketing communications, including the sending of newsletters and market research, through automated tools (SMS, MMS, email, push notifications, fax) and not (paper mail, telephone with operator ).

(*) Be informed that the email address you have entered could be used to send a satisfaction survey, anonymous and optional, on Neos' services.

Web check-in with Tour Operator reservation

Read privacy information
Where can I find the Tour Operator number?
I agree to the processing of my personal data by NEOS SPA, for the sending of promotional and marketing communications, including the sending of newsletters and market research, through automated tools (SMS, MMS, email, push notifications, fax) and not (paper mail, telephone with operator ).

(*) Reservation number Tour Operator: not to type the letters on the number of reservations (example for reservation AL 123123 you have to type only numeric characters 123123) or if the file number shows the current year, the initials Tour Operators and the numeric characters you have to type everything (example for reservation 2015 TO 22555 you type 2015TO22555).

Access to Web check-in

To make your Web Check-in it is necessary insert the following information:

  • Name, Surname and PNR number or file number of the Tour Operator (in case the purchase has been made through agency or Tour Operator)
  • E-mail address where you can receive your boarding pass
  • Click on the button ACCESS

Then select in the box FLIGHT INFORMATION trafficking for which you want to make the web check-in, then continue by clicking on the WEB CHECK-IN. On the next page, in the passenger section, verify that the GENDER (Male Female) shown next to the name is correct, select the check box relating to Dangerous Goods and click on the button ACCEPTANCE OF PASSENGERS BOOKED. On the next screen you appear and acceptance of your web check-in and seat assignment. And 'possible to change the place assigned by clicking the button CHANGE YOUR SEAT selecting aircraft on the map and clicking on CONFIRM. After entering all the information you can just click on the button GO TO DOCUMENTS, you can download and print out your boarding pass printed or directly send the electronic boarding pass on your smartphone and introduce you to the gate with your device.


Make your Web Check-in online at once

The service is FREE and available from 48 hours until 3 hours before your scheduled flight departure from Italian and foreign airports (where available).

For all flights departing from Extra Schengen countries, all passengers are required to present themselves to the check-in desks for the verification of documents and the reprinting of boarding passes. Should the passenger carry baggage to check-in, he will have to show up at the Neos check-in desks within 2 hours of departure.

We remind you that cabin baggage size control posts are placed by the Neos check-in desks and boarding gates; ground crew is in charge of checking the compatibility between the passenger’s baggage size and the cabin boarding rules. In case of not complying, the baggage will be necessarily stowed upon payment of additional charge.

The Web Check-in service for Secure Flight (Cancun, Havana, Holguin, Cayo Largo, Varadero, Montego Bay) is available from 24 hours before up to 3 hours before flight departure.

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