privacy

Privacy

Normative references

Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector. Legislative Decree of 30 June 2003, n. 196 – [italian] “Data Protection Code”.


The data controller

As a consequence of the visit to this Site, the data referring to identified or identifiable people are subject to be processed. The “Data Controller” of such processing is Neos S.p.A. Via della Chiesa n.68 - 20019 Somma Lombardo (Varese).


Place of the processing of personal data

The processing connected to the Web services of this Site take place at data controller’s site and it is dealt with only by technical personnel of the Office responsible for the processing, or by occasional people in charge of possible maintenance operations.


Kinds of personal data processed

Navigation data

The computer-based systems and the software procedures involved in the working of this Web site, in the course of their normal service, come into possession of some personal information, the transmission of which is implied in the use of the protocols of Internet communication. This information is not collected to be associated to any identified people, but, through processes and associations with data owned by third parties, by its own nature might lead to the identification of users. In this category of data are included the IP addresses or the names stored in the domain of the computers used by those who access the Site, the addresses in notation URI (Uniform Resource Identifier) of the required resources, the time of the request, the method used to forward the request to the server, the size of the file received in reply, the digit code showing the state of the reply given by the server (good, error, etc…) and other parameters connected with the operating system and the structure and conditions of the user’s computer. This data is used only to get anonymous statistical information about the use of the Site and to check its correct performance and is deleted immediately after processing. The data might be used to investigate responsibilities, should there be any data processing offences against the Site.

Data voluntary provided by the user

The optional, explicit and voluntary forwarding of personal data from the user implies the subsequent acquisition of the data provided by the sender. These data will be processed by Neos S.p.A. with the purpose of responding to required service.


Cookies

Cookies are usually small text files, given ID tags that are stored on your computer's browser directory or program data subfolders. Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions.

Cookie Nome Scopo Trattamento


This cookie is used to record whether a user has accepted the use of cookies on the site Neos S.p.A.. To withdraw consent after accepting this cookie, delete the cookie from your browser.
Google Analytics _utma
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These cookies are used to collect information about how users use our site (for example, the time at which the current visit occurred, any previous visits to the site from the same visitor and the site that reported the web page at visitor, etc.). This information is used anonymously by our company in order to improve the site. For more information on Google's privacy click here.
Criteo

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These cookies are used to collect information about how users use our site (for example, the time at which the current visit occurred, any previous visits to the site from the same visitor and the site that reported the web page at visitor, etc.). This information is used anonymously by our company in order to improve the site. For more information on Criteo's privacy click here.

 

In addition to the cookies set out in the table above, we point out the presence of the so-called session cookies, i.e. those cookies that are not stored permanently on the user's computer and disappear when the browser is closed. Their use is strictly limited to transmitting session identifiers (consisting of random numbers generated by the server) necessary to allow the use of a particular service and the safe and efficient exploration of the site. The so-called session cookies used in this site avoid the use of other technologies that could compromise the privacy of users' browsing and they do not allow the acquisition of personal identification data.

However, most browsers allow some control of most cookies through the browser settings . If you do not wish to receive any type of cookie on your computer, neither from the site of Neos SpA nor from others, you can raise the level of privacy protection of your browser through the appropriate function. Neos S.p.A. recalls that, under Article 7 of Legislative Decree 30 June 2003, n. 196, you have the right to request at any time those who make use of such solutions to delete any information collected through cookies.


Voluntary providing of personal data

Except for what has been specified for navigation data, the user is free to provide the personal information stated on request forms.


Instructions for management of cookies


If you have a browser type or version Unlike please refer to the "help" menu of your browser.

Internet Explorer 7 and 8

  1. Click on the menu tools, and select Internet options
  2. Click on the privacy tab
  3. Move the cursor to choose your favorite settings
  4. For your cookie settings more specialists, click sites or advanced

For instructions on deleting cookies in Internet Explorer, click here

Google Chrome

  1. Click the Chrome menu, and then select a settings
  2. Click show advanced settings
  3. Click content settings to choose your favorite settings

For instructions on deleting cookies on Chrome, click here 

Mozilla Firefox 14, 15, and 16

  1. Click on the Firefox button (or Tools) menu, then select options. For the Mac OS X users, click on the Firefox menu, and then select a preference
  2. Click on the privacy panel to choose your favorite settings
  3. For the settings of cookies more specialists, set Firefox: use custom settings for the conservation of navigation data

For instructions on deleting cookies in Firefox, click here 

Safari 5.1 and later (Mac OS X)

  1. Click on the Safari menu, and then select a preferences
  2. Click on the privacy tab to view your cookie settings
  3. Choose your favorite settings
  4. For your cookie settings more specialists, click details

For instructions regarding disposal of Safari cookies, click here 

Opera

  1. Open the Tools menu, and then select a preferences
  2. Click on the advanced tab
  3. In the cookies section: rate click manage cookies
  4. Select a desired options
For instructions on deleting cookies in Opera, click here

Processing arrangements

Personal data is processed with automated instruments only for no longer than is necessary for the purposes for which the data were collected or subsequently processed. Specific security procedures are kept to prevent the risk of their destruction or loss, whether by accident or not, of unauthorized access to the data or of processing operations that are either unlawful or inconsistent with the purposes for which the data have been collected. Neos S.p.A has adopted all the Minimum Security Measures provided by the law. Neos S.p.A., in accordance with the main international standards, has also taken further security measures to minimize risks regarding to the confidentiality, integrity and availability of the personal data collected and processed.


Sharing, communication and dissemination of data

The data we collect may be transferred or communicated to other companies related to Neos S.p.A.. for activities closely connected and instrumental to the efficiency of the service, such as the management of the data processing system. Apart from said cases, data will not be disclosed nor given to anybody unless this is in compliance with contractual and legal obligations or users have given their consent. Therefore, personal information may be transmitted to third parties solely and exclusively if: a) there is an explicit consent to share data with third parties; b) there is the need to share the information in order to process users’ requirements; c) this is essential to execute requests from Judicial Authorities or from the Police. No data whatsoever coming from the Web is ever disclosed or circulated.


Data subject’s rights

Data subjects have the right, at any time, to obtain confirmation as to whether or not personal data concerning him exist, to know its content and source, to verify its accuracy or to demand its integration, updating or rectification (Art. 7, Legislative Decree 30 June 2003, n. 196). In accordance with said Article, you have the right to ask for the erasure, the anonymization or the blocking of data that have been processed unlawfully, and, furthermore, to object on legitimate grounds, to the processing of personal data, even though they are relevant to the purpose of the collection.


Changes to the current privacy policy

Neos S.p.A..checks its own privacy and security policy regularly and, if necessary, reviews it in accordance with the amendments introduced by the law, the organization, or prompted by technological evolution. Any changes to said policy will be posted on this page.


Queries, complaints and suggestions

Whoever might be interested in additional information, or wishes to contribute their own suggestions or might want to send in complaints or concerns about any issues arising in connection with either the privacy policy or the way Neos S.p.A.. treats its personal data, can do so by sending an e-mail to Data Controller‘s address by ordinary post to Neos S.p.A. Via della Chiesa n.68 - 20019 Somma Lombardo (Varese).